Important Numbers

Insurance Certificates

Gulfshore Insurance
4100 Goodlette-Frank Rd
Naples, FL 34103
Phone (239) - 261-3646
Fax (239) - 435-0598
Website URL

Insurance Certificates For Village 5

Brown & Brown of Florida Inc.
6611 Orion Dr
Ste 201
Ft Myers, FL 33912
Phone (239) - 261-3000
Website URL


FIRE / POLICE / MEDICAL Emergency Dial: 911

Collier County Government

Naples City Police Phone: (239) - 213-4844
Collier County Sheriff Phone: (239) - 774-4434
Code Enforcement Phone: (239) - 403-2440
Property Records, Clerk of Court: Phone: (239) - 774-8999
Health Department Phone: (239) - 774-8200
Abstract Phone: (239) - 643-5252
Water Shutoff Phone: (239) - 252-6245
Animal Control Phone: (239) - 530-7387


Naples Community Hospital 239-436-5000
North Collier Hospital 239-513-7000
Physicians Regional Medical Center 239-348-4000


Comcast Cable 800-934-6489
FPL 239-262-1322
EMBARQ 239-213-1800
CenturyLink 239-596-6220


Trash Containers and Recycle Containers can be placed out after 6:00 P.M. on the night before pick up only on designated days.  Trash pick up days are Wednesday and Saturday.  Recycle is every Wednesday
Please place containers at the end of driveway by 6:00 AM.
Please remove the containers after pick up as soon as possible.
All trash containers must be stored in the garage and may not be placed outside the driveway area of any site except for a reasonable period for refuse pickup to be accomplished.
All trash must be in a container (provided by Waste Management).
Recycle material must be placed in proper container (Yellow Lid provided by Waste Management).
No rubbish, trash, garbage or other waste materials shall be kept or permitted on any Site, except in certain areas and at certain times designated by the Board of each Neighborhood Association.
For Villages 1 & 3 - Trash is picked up every Monday, Wednesday and Friday.
For Villages 2, 4 & 5- Trash is picked up every Tuesday and Friday.
All trash must be in garbage bags and placed inside the dumpster.   Nothing is to be left outside the dumpster.
Recycle Schedule for the Villages:
Em Lakes Village 1 - Thursdays
Em Lakes Village 2 - Monday
Em Lakes Village 3 - Tuesday
Em Lakes Village 4- Monday
Em Lakes Village 5 -Tuesday & Friday
Large item pick up  239-649-2212
Bulk Items pick up 1-800-223-4825
There will be NO collection services of any kind-trash, recycling, bulky items or yard waste-on the following holidays:
     Fourth of July
     Thanksgiving Day
     Christmas Day
If your regular collection day falls on any of these holidays, collection will be made on your next regularly scheduled collection day; there are no make up days.  Customer Service phone lines are closed on the above holidays.
Regular collection services will occur on all other holidays (for example, Memorial Day, Labor Day, New Years Day, etc.) Customer Service phone lines are open on all other holidays from 8:00 A.M. to 2:00 P.M. at (239) 252-2380 (select option 2)
Regular hours for Customer Service phone lines are Monday thru Friday 8:00 A.M to 5:00 P.M. at 239-252-2380.
Thank you for your cooperation.  If you have any questions, please call Utility Billing and Customer Service at (239) 252-2380.